Localise
Founded in 1993, IS has evolved from an Internet Service Provider to a Converged Communication Services Provider. As a division of Dimension Data we have access to the global resources of a South African multinational.
We have pioneered a range of technology solutions in South Africa:
- Fibre optic links in ’94
- Application Hosting in 2003
- VRAS, MPLS VPN and ASP/SaaS in ’99
- Mobile connectivity and Switched VPN in ’97
- VoIP and Wireless Hotspots in 2005
We remain at the leading edge in bringing web-based application services, mobile and VoIP solutions to market.
Over the years, we have built South Africa’s largest online business community. It now stands at over 5 000 corporates and 30 000 SMEs, including over 100 000 non-business users. And it’s growing at pace.
Optimise
When we pioneered MPLS VPN Technology in 1999, our vision was to create a single converged infrastructure for voice, video and data. Delivering superior next-generation services. Offering economies of scale. Adding more value to your business.
Today, our world-class network integrates with cellular standards like GPRS, 3G and HSDPA, Wireless and WiMAX technologies. Connection-agnostic, our network meets the modern demands on your business for complete mobile connectivity round the clock.
We can help you manage IS-hosted e-Business applications seamlessly across a single IP network. And effortlessly extend these to your employees and business partners across the company, across the country, across the world. We guarantee 99% up-time for all our managed applications, for which we also provide the hardware, software, development and support.
Monitored 24x7, our nationwide data centres have strict access control, secured racks and vaults, temperature controlled environments and uninterrupted power. As South Africa’s leading converged Managed Security Services Provider, we have the means to protect your business from both internal and external threats.
24x7ise
Without skilled people with the right attitude, even the most sophisticated technology solution will fail. The IS Crew pool their collective energies to focus on one goal: service delivery. Our support environment is housed in a state-of-the-art Global Service Centre (GSC), which is manned 24x7 by frontline staff and support engineers. Whatever you need, we’re always at hand to manage your service requests – by phone, via e-mail, or through our secure and dedicated Customer Zone portal.
Visualise (Vision)
Converged. Mobile. Connected. We see a new world. Where Converged Communications is integral to business efficiencies. Where success depends on connectivity, mobility and capability. And where we are the leading, next-generation service provider that gives business the freedom to grow.
Realise (Mission)
Simple. Innovative. Superior. Partnering with the world’s leading technology vendors. Providing end-to-end connectivity solutions and a world-class infrastructure. Advancing electronic business. Making it faster, safer. Making it possible to do business with any device, anywhere, anytime.
Moralise (Values)
Honesty. Integrity. Passion. This is the talk we walk. The pride we share. It’s what makes us professionals in this game. It’s what fuels our winning attitude. Together, we have the experience, the expertise and the enthusiasm to ISise our clients’ business for growth.
Synergise
We are not hardware manufacturers. Neither are we software developers. Rather, we seek out and build strong relationships with over 300 of the world’s best vendors. This enables us to create superior solutions through shared vision, equal commitment and combined effort. Harnessing the power of market-leading products and infrastructures, we construct customised, best-of-breed solutions for your business – however large or small – that can be scaled to your company’s needs as it grows.
Itilise
ITIL (Information Technology Infrastructure Library) provides a comprehensive guide for best practice in IT. In our ongoing quest to set the benchmark for service excellence, we have aligned all aspects of our Service delivery to ITIL. By complying with ITIL, we can continually improve our service and build on previous successes.ITIL defines best practices in the following areas of ICT Service delivery:
- Configuration Management
- Release Management
- Service Level Management
- Service Continuity Management
- Incident Management
- Service Desk Management
- Problem Management
- Capacity Management
- Change Management
- Availability Management
Moralise
As a division of Dimension Data, IS is a signatory to the company’s statement of intent with regard to BEE. Our initiatives are broad-based and cover the full spectrum of areas identified by the BEE Commission and set out in the 2003 BBBEE Act. We are dedicated to ensuring all intellectual capital initiatives are underpinned by a commitment to employment equity and skills development requirements.
Our CSI initiatives are focused on education and community projects, with a special emphasis on helping learners gain access to the internet. We have been nominated on many occasions as one of South Africa’sleading CSI companies.
In 2006 we made history when we launched www.pixelsforcharity.co.za – an innovative way of using the web to raise funds for a worthy cause. By selling pixels for R1 each we aim to raise R1m for the Topsy Foundation, which helps children who have been affected by HIV/Aids. We also support Tshwarangano Primary, a school in Thokoza, Gauteng. Our staff are actively involved in this project, donating their time and effort to make Tshwarangano a place where children can learn and grow.